January News
Small Business Services

January News

What’s new for January 2022

January is always a bit of a come down after the Christmas festivities, but with the ongoing pandemic it’s kind of been like that for a couple of years now.

Small business owners have been suffering with rising costs and lack of revenue – even more so if it’s in hospitality.

Some businesses have become unviable and have had to shut up shop, which means many people have also lost their jobs.

Those that can all but survive have had to either let go some employees, or put them on furlough.

With the continuing working from home trend, it seems the best businesses to be in are home deliveries/on line retail, and carrier services.

Working from home has its benefits to some, as it saves on childcare and the cost of commuting, but not so much if you like that personal interaction with coworkers.

Video calling has its merits, but you can’t beat that one to one personal connection you get in real life situations.

Get the help you need

We’ve been working remotely since our business inception in 2004 and we love it, but then that’s our business model and we do it very well.

Our customers, yes you, come back time and time again and some have never left in over 10 years so we must be doing something right!

We can help you get your business back on track, while we sweat the small stuff, so that you can focus on building up your business!

Our prices have remained constant for many years with only slight changes, and we will continue to keep our prices at the same rates for 2022.

So if you’re a small business owner who needs a little helping hand and you can’t afford premises or staff, then have a chat with us. Chat Now!

Keep an eye on our blog and socials (links in footer), for forthcoming discounts/promotions. Some will pop up in the chat bot when you visit a particular page.

Get your New Year off to a good start!

Virtual Assistants Undervalued?
Small Business Services, Virtual Assistant

Are Virtual Assistants Undervalued?

What is a Virtual Assistant ❓ Do you really know ❓

1) A self employed office based professional

2) Multi-tasker

3) Highly adaptable to your needs

4) Capable

5) Undervalued

Which of these would you agree with?

I personally think Virtual Assistants are highly underrated. You only have to look on the job sites and big companies are now recruiting for home workers due to the Covid situation, but in an employed (PAYE) capacity and they’re still only offering wages that were low 7 years ago when I left the UK to work abroad!

Why are virtual assistants undervalued when everyone knows that a PA or secretary is usually the working cogs that keeps a manager, director, team or small business going by keeping on top of their day to day tasks.

So why are the big companies still only offering to pay these talented individuals silly money in exchange for their expertise and capabilities? SMEs see our value, why don’t the corporates? We don’t need to have all these academic qualifications as our experience should be enough – after all we run our own business so why don’t you think we can help to run yours? 🤔

Thoughts and answers on a postcard, or if you prefer, comment below! I for one will be interested to hear what these companies have to say about it.


Social Media Management, Telephone Answering, Virtual Assistant

Help For On Line Retailers

Help for on line retailers is available.

To all budding on line retailers with limited resources:

Scenario:

  • You have established your on line business. You’re selling your products via many avenues such as your company website, perhaps on a Facebook page as well as showcasing products on GoogleMyBusiness. You could also be selling by way of the big players such as Amazon, eBay and Etsy.
  • Orders have started to come in but now you’re finding you cannot deal with all the enquiries, processing of orders including taking payments over the phone and you’re missing out on potential orders because you’re tied up with logistics
  • You don’t have enough staff to cope with the sudden influx of orders, or deal with any enquiries efficiently due to cost constraints or other reasons.
  • Customers have started to complain they can’t get through, or they have a problem and are not able to get it sorted in a timely fashion
  • It may even have got so far as to have received negative reviews or complaints which have affected your sales and reputation or may well do in the future

So, what do you do? Carry on regardless or address it head on? There is help for on line retailers.

For more information on how you can get the extra help you need, when you need it get in touch.

To learn more click here.

Still not sure? For inspiration check this out.

Remember, There Is No Plan B! Don’t be a ‘Crazy Fool’ – If you’re in a predicament and need a fast, reliable service, then maybe you can hire ‘VA Team’!