Use of website

Our website contains information about our services. However, we do not enter into binding contracts via our website.

Your data is safe

Disclaimer of liability

We hereby disclaim any liability for any loss or damage, whether direct or indirect, arising from or in connection with your use of our website.  However, we do not purport to exclude or limit our liability, if any, to you for any personal injury or death resulting from our negligence or for any other matter in respect of which it would be illegal to exclude or limit liability.

Indemnity

You agree to indemnify and hold us harmless for any liability, loss or damage arising from any breach by you of these Terms and Conditions or from any improper use of our website.

Links

You may not create any links to our website without our prior consent.  Where our site contains links to third party websites, we disclaim all liability in respect of such third party websites and you acknowledge that we have no responsibility for the content of such websites. Links to third party website are included on our website for convenience and should not be construed as an affiliation or endorsement of such third party websites. .

Privacy

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details
  • Addresses
  • Date of birth
  • Identification documents
  • Information relating to compliments or complaints

We collect or use the following information for the operation of customer accounts and guarantees:

  • Names and contact details
  • Addresses
  • Information used for security purposes
  • Marketing preferences

We collect or use the following information for service updates or marketing purposes:

  • Names and contact details
  • Marketing preferences

We collect or use the following information to comply with legal requirements:

  • Name
  • Contact information
  • Identification documents

We collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details
  • Address
  • Customer or client accounts and records
  • Correspondence

Lawful bases and data protection rights

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for legal requirements are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

  • Directly from you

How long we keep information

We keep personal information for a minimum of 5 years for money laundering regulations.

Who we share information with

Data processors

DRE Accountants

This data processor does the following activities for us: Money Laundering Regulatory checks for virtual office address services

Copyright

We reserve copyright in all material appearing on our website (including without limitation all computer code relating thereto) and in all other intellectual property rights pertaining to our website.  

Governing law and jurisdiction

The use of our website and these Terms and Conditions are governed by English law and you agree to submit to the jurisdiction of the English Courts in respect of any dispute arising in relation to the use of our website or these Terms and Conditions.