Virtual Assistant Sale
Audio Transcription, Content Management, Live Chat, Small Business Services, Social Media Management, Telephone Answering, Virtual Assistant, Virtual Office

Virtual Assistant January Sale

Discounts across all of our services

If you haven’t used a virtual assistant before, now is the time in our January Sale!

If last year didn’t give you time to expand your business then perhaps you were just too busy. To build your business you need someone else to help with the day to day stuff.

A virtual assistant service is a good choice if you can’t afford a permanent employee. Especially in today’s ‘virtual’ ‘work from home’ trend. It’s affordable, dead handy, doesn’t eat into your pocket and does what it says on the tin!

So what can you get when you use this service? The answer is a reliable, professional, experienced virtual assistant who puts your business needs first.

Services on offer are listed below, just click on the links to read more about each one:

The above services can be combined or mixed and matched to suit your individual business needs.

Our Virtual Assistant January sale is now on. To get your discounted service simply visit the relative page and chat with us online using our chat facility. Tell us how we can help your business and what you need.

Discounts will be applied accordingly depending on the service.

Cyber Sale Monday
Small Business Services, Telephone Answering

Cyber Sale!

Are you ready for this year’s Cyber Sale?

Cyber Monday is nearly here again and you can benefit from great savings in our cyber sale.

It’s very important that potential customers get a professional experience when they call you. How you handle those calls alone will determine whether a customer would like to do business with you.

An answering service is a useful service to have if you’re a small business owner – especially if you don’t have a lot of time to answer the phone.

If you’re busy in meetings, or driving, or just doing day to day operational stuff, it means you could potentially be losing sales.

If you’re missing your existing customers calls too then that won’t bode well for your business reviews! Your customers should be getting a first-class customer service experience.

This is where Freelance Office Services and Virtual Assistance (FOSVA) can help. Our virtual assistant will screen your calls so you don’t have to. We can then transfer the caller to you. Or, we can simply take a message and email or WhatsApp the information to you.

In this year’s Cyber Sale you can save a massive 50% when you take out our Answering Service. This discount will remain in effect for 6 months!

Get in touch with us Monday 28 November to take advantage! It’s for one day only so don’t miss out!

A little love on Valentine's Day - Save 50%
Audio Transcription, Content Management, Small Business Services, Social Media Management, Telephone Answering, Virtual Assistant

A little love!

Let us give you a little love – Save 50% on Valentine’s Day 💞

A little love on Valentine’s Day goes a long way!

Valentine’s Day Special – yes we’re showing you some LURVE for ONE DAY ONLY!! 😍🥰

Chat with us here on our website on Valentine’s Day about taking out a new service and you can get a MASSIVE 50% off any of our services!

So that’s any service commencing from Valentine’s Day for half the usual price! 💷

Choose from:

And you know what else? If you continue to use the service month to month without a break, you’ll continue to save! 😮

Just come back on Valentine’s Day and chat with us to take advantage.

Remember it’s only for ONE DAY so don’t miss out! 🏃‍♀️🏃‍♂️

And if you’re wondering what to give your loved ones for Valentine’s Day, how about a Classic Beatles Tour with the Fab 4 Taxi Tours 🚔. Perhaps a Rom Com Tour of London with Brit Movie Tours or a George Michael Tour with Brit Music Tours floats your boat? ⛵️

Happy Valentine’s Day! 💕

Customer Retention
Small Business Services, Telephone Answering, Virtual Assistant

Customer Retention – Achievable?

Customer retention is based on customer satisfaction.

Did you know that customers will base their decision about whether or not to do business with you within the first few minutes so it’s important you have a professional at the end of your phone!

Even more important is about how you handle their enquiries or even more so, their complaints!  It’s a fact that a customer is more likely to remain loyal, return, if you resolve their issues satisfactorily, regardless of how bad it was!

It’s all about a great customer service experience.  Give your customers what they want, deal with any issues quickly and promptly and they’ll keep coming back.

A virtual assistant or answering service is one way to keep your customers loyal. 

Watch the video for a few simple tips about how to give your customers a great customer service experience. This will increase customer retention.

A professional answering service will help you to keep your customer happy

SMEs and Covid
Audio Transcription, Content Management, Small Business Services, Social Media Management, Telephone Answering, Virtual Assistant, Virtual Office

SMEs and Covid

As the Covid restrictions are lifted, those who were confined to working at home will slowly start returning to their offices to work – albeit reluctantly!

If you are/were in this situation, do/did you prefer the solitude or are you the type of person who prefers to be in an office environment that enables you to interact easily with others?

Some of you may have started your own businesses from home and won’t have to return – how is that working out?

We’d love to know – maybe we can help?

Here at Freelance Office Services and Virtual Assistance we have always worked remotely so it’s second nature to us.

Struggling SMEs and Covid are not a great combination as I’m sure many have found out.

Plenty of businesses have suffered badly and many have lost their income completely.

If you are a sole trader or small business owner who has been affected by Covid – don’t fret as there’s help out there for you.

You can get support with any office based task such as:

  • administration
  • social media management
  • answering services
  • content management/marketing
  • customer service
  • audio transcription
  • training coordinator
  • event planning
  • project management
  • bookings/calendar appointments
  • secretarial support
  • order processing

Until August Bank Holiday you can benefit from half price services from our business support portfolio.

Take a look by following this link and give us a shout to find out how we can help get your business back up to speed breaking the bank

Virtual Assistant
Audio Transcription, Content Management, Small Business Services, Social Media Management, Telephone Answering, Virtual Assistant, Virtual Office

Remote Working – The New Norm?

Do you work from home? Is remote working the new normal for 2021?

For us as virtual assistants, we’ve been working from home since 2004! This makes us experts in the virtual working arena.

So what exactly is remote working? Well it can be pretty much anything.

Here are a few examples of work from home jobs:

And the list goes on…..

Working from home as an employee means your employer determines and controls your working hours, holidays and work load.

As a self employed business owner you have more control over what you do and who you do it for.

So – what is the answer if you are self employed or if you’re a small business who doesn’t have any employees? Is it to employ remote staff?

Well, that’s one solution. But it also means you would have to pay your staff a certain amount each month. That would also include any holiday entitlement.

You would also be responsible for maternity and paternity pay for new parents. Plus any other employer contributions.

A simpler solution would be to invest in the services of another small business owner, such as a virtual assistant, or virtual office services business.

They would be able to carry out any or all of the above tasks and more, without any of the red tape.

So, it may cost a little bit more per hour but you would save on all the other employer costs. Plus you’re not usually tied in as you can normally pay as you go!

And the bonus is, if you’re not happy you can cancel anytime, or change service providers quite easily without any repercussions.

It’s certainly worth thinking about isn’t it?

So, if you want to know more then have a chat with us – just click the chat button bottom right to get started.

Missing calls?
Small Business Services, Telephone Answering

Are you missing phone calls?

Startups and SMES – if you are missing phone calls then investing in a professional telephone answering service will make sure you don’t miss that important new customer enquiry.

Get your phone calls answered by customer service trained virtual assistants and build your customer base.

Improve on your customer service levels as well as customer retainment.

Buy our quarterly package before 31 December and get 1 month extra free.

For more information on how you can get your calls answered professionally, click here.

Check out our testimonials and reviews. Don’t lose potential customers by missing phone calls.