Social media management for small business owners who want to develop their brand and grow their company.

Grow your business
Audio Transcription, Content Management, Small Business Services, Social Media Management, Telephone Answering, Virtual Assistant, Virtual Office

SME challenges

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As a small business you are likely to have some SME business challenges. Some common complaints are:

  • I don’t have time to focus on building my business.
  • I cannot take calls while driving or in meetings so I am missing potential clients.
  • My response rates on Facebook are suffering and I’m missing out on potential sales.  
  • We have no time to check/respond to emails quickly and this is affecting customer service.
  • We run training events have no staff to respond to bookings and send out joining instructions etc. so this caused confusion in the office.
  • I’m from the pre-social media era and can’t get my head around social media management/marketing. 
  • I have a website that needs updating regularly but I don’t know how, or have time to do it.

If you can relate to any of the above, what are you doing about it? 

A virtual assistant is the answer!  A virtual PA/Temp/Assistant can take care of it all.  Benefits include:

  • Peace of mind that your customers are being cared for.  We specialise in great customer service and have had corporate training in this respect.
  • A remote training coordinator can deal with all the administration surrounding getting delegates on to your courses. 
  • A CMS virtual assistant can update your blog, website, install plugins, create posts and much more.

So if you need help with your SME challenges or you need support in other ways, then get in touch. 

Get 20% off all hourly virtual assistant, social media & content management services until 31 December 2020.

Social Media Management, Telephone Answering, Virtual Assistant

Help For On Line Retailers

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Help for on line retailers is available.

To all budding on line retailers with limited resources:

Scenario:

  • You have established your on line business. You’re selling your products via many avenues such as your company website, perhaps on a Facebook page as well as showcasing products on GoogleMyBusiness. You could also be selling by way of the big players such as Amazon, eBay and Etsy.
  • Orders have started to come in but now you’re finding you cannot deal with all the enquiries, processing of orders including taking payments over the phone and you’re missing out on potential orders because you’re tied up with logistics
  • You don’t have enough staff to cope with the sudden influx of orders, or deal with any enquiries efficiently due to cost constraints or other reasons.
  • Customers have started to complain they can’t get through, or they have a problem and are not able to get it sorted in a timely fashion
  • It may even have got so far as to have received negative reviews or complaints which have affected your sales and reputation or may well do in the future

So, what do you do? Carry on regardless or address it head on? There is help for on line retailers.

For more information on how you can get the extra help you need, when you need it get in touch.

To learn more click here.

Still not sure? For inspiration check this out.

Remember, There Is No Plan B! Don’t be a ‘Crazy Fool’ – If you’re in a predicament and need a fast, reliable service, then maybe you can hire ‘VA Team’!

Small Business Services, Social Media Management, Virtual Assistant

Is your smallbiz visible?

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UK SMEs, Startups, Entrepreneurs, Smallbiz – how are people buying your products and services? How are they getting in touch primarily? Is it by telephone, Facebook messaging, Twitter direct messages, via your website or another means?

Do people still use the phone or are more and more people now using social media to get what they want?

Are you finding it easy to sell your services or products on line, or are you still using old fashioned methods? What is working for you?

Being in the virtual assistant and social media management business I think I know the answer but I’d be interested to hear your views as the dynamics have changed dramatically in the last 15 years of my business.


I have something to give away to 2 small businesses (smallbiz) who have the most interesting views or who are struggling to manage their time due to lack of resources.

It will depend on your answers and to what you need help with the most.

Contact us now.

#SME #SmallBiz #SmallBusiness #StartUps #WednesdayWisdom #Freebie #WTFWednesday

Social Media Management

Entrepreneurs

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Entrepreneurs and start ups – so you have started a new business but can people find you on line? 

Perhaps you can’t afford a website but did you know with a Google My Business listing you get a free one?

A GMB website will give your business a head start amongst the competition in terms of visibility.

So entrepreneurs this means if you post content regularly you could easily creep up the listings for your local area. 

Also a Facebook page will compliment your business especially if your customers are consumers. Instagram works alongside Facebook and is a good place to post photos of all your fabulous products. 

Add your business to Twitter, so you can tweet short fire facts about your business.

Interact with your customers on Social Media to improve relations.

Get in touch to find out how we can set your business up on line. The platform we use posts to all of these so your message will be seen.

For a limited period you can get 50% off set up fees. We can also manage your sites on a monthly on going basis, such as dealing with enquiries, posting marketing content etc. 

Click for more information or chat bottom right.

#MarketingMonday #SocialMedia #Mondaze #MondayMood #SocialMediaManagement #OnLinebusiness #Home #Business #Startups #SMEs #SmallBiz #Entrepreneurs #BusinessOwners #BossChicks #WomenInBusiness #SocialMarketing #InternetMarketing #TipTuesday

Social Media Management

Social Media Management for SMEs

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SMEs/Sole Traders – Social Media Management can be a minefield especially when you are not sure how to do it.

However, it’s an absolute necessity if you want to get your business noticed. 

You need a profile on:  Facebook, Google My Business, Instagram, Linked In, Twitter and YouTube.  

Then you need to use the different social media platforms correctly.

This is not always easy when you are so busy in the business.

FOSVA will set up your social media platforms and manage them professionally.

Visit our page or chat with us bottom right.

#SocialMedia #TuesdayTips #Marketing #SocialMediaMarketing #SocialMediaManagement

Small Business Services, Social Media Management

Marketing on Social Media

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How can social media marketing help your business? What’s the point?” you may ask yourself. If you’re not marketing your business on social media you’re making a big mistake.

Well here is an article that explains 18 very good reasons why you absolutely should be using it to market your business.

You must connect with your audience to gain their trust so that they feel comfortable in buying from you or using your services. Once you have that trust and a regular conversation going that’s when you will get loyalty.

We have many long standing clients who have been with us since 2005. Through consistency and regular communication they have remained loyal for 13 years! There’s a lot to be said for that. Check out some of their feedback here and see for yourself.

Let us help you with social media marketing to get the best from your small business so you can focus on building it.

#WednesdayWisdom #SocialMedia #MarketingTips

Social Media Management, Telephone Answering, Virtual Assistant

Small Businesses

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Small Businesses – are you missing potential clients? If you’re busy on the road, in meetings, or otherwise unable to answer calls and enquiries then my guess is you probably are!

I would imagine as a SME you don’t have the budget to employ full time or even part time staff and although a temp is a ‘temp’ting idea, it’s still not cost effective as you have to pay for their time even if they’re sitting twiddling their thumbs.  Wouldn’t it be great if you had a virtual temp?

That is someone who can be your virtual receptionist or virtual assistant and deal with all those enquiries remotely and all you have to do is pay for the time they actually spend on your business, or better still a quarterly fee that includes so many calls per month? The latter is good if you only get a few and need simple message forwarding.

If you need a more involved assistant then an hourly rate is best and you only pay for their time, not the whole day! A virtual assistant can take your calls and deal with any email enquiries or social media enquiries which seems to be the way a lot of people get in touch these days – especially if you deal with the general public.

Want to know how we can help small businesses manage their time?  Check out the video below and contact us to find out more.

Content Management, Small Business Services, Social Media Management, Telephone Answering, Virtual Assistant

Small Business Owners

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Small Business Owners are you giving value to your customers by given them your full attention? Do you feel like a ‘Jack of All Trades, Master of None’!

You may have a few good customers but need a few more to make your business viable.  However, because you’re so busy with the day to day stuff, such as accounting, chasing suppliers, processing orders, social media marketing and the day to day running of the office you fall short on customer service.  This in turn affects your credibility and reputation.

Maybe you have already received a few complaints but not because you don’t want to offer a good service, but because you’re simply too busy and not focused on your clients’ needs. You can’t afford to employ staff and have little other resources so what do you do?

This is where a Virtual Assistant comes in and can add value to your business by taking the pressure off you without breaking your bank balance by freeing up your time so you can do what you do best.

Want to know more?  Small business owners can get in touch with us here or chat below.

#VirtualAssistant #MarketingMonday #SMEs

Audio Transcription, Content Management, Small Business Services, Social Media Management, Telephone Answering, Virtual Assistant, Virtual Office

Small Business Management

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Managing your new small business is tough enough so why not get the help you need to free up your time and save on staff costs by utlising a virtual PA.  A Virtual Assistant can help with most back office tasks such as social media, administration, call answering, data entry.  Save costs on hiring staff by using a VPA.

Also, it’s never a good idea to use your home address for business, instead try a virtual office address.  You can choose from 2 prestigious addresses  in London.  Why not enhance that by getting an answering service to take those calls when you’re too busy.

If you’re a busy surveyor, lawyer, HR professional or private investigator you could benefit from having your recordings transcribed professionally with an audio transcription service.  You talk, we type.  Just send us your files and we’ll do the rest.

Follow us on Facebook.  Find out how we can help your SmallBusiness by using the chat bot below.

Contact us for more information