Professional business support on a remote basis.

FOSVA provides remote, background business assistance across the UK on a fixed monthly retainer format. We deliver dependable execution of your routine workflows, managing your essential systems quietly and reliably behind the scenes. FOSVA provides business operations & training administration services for businesses that need support without the distraction of real-time phone calls.

Business Operations Administration

Our core operations support keeps your back-office systems running seamlessly:

  • Order & Booking Processing: Managing incoming customer orders and handling booking requests promptly.
  • Database & System Housekeeping: Keeping client records, inventory details, spreadsheets, and routine logs updated.
  • Inbox & Enquiry Management: Clearing your email and WhatsApp queues within a dependable 24-hour window.

Training Administration

We also offer a completely separate, dedicated track of administrative support for training providers and managers:

  • Course Coordination: Looking after your training schedules and organising your ongoing training dates.
  • Materials & Documentation: Preparing, updating, formatting, and organising your essential course materials.
  • Digital Delegate Administration: Handling student or delegate joining instructions and communications entirely electronically.

Our Professional Office Background

With over four decades of practical history dating back to 1984, FOSVA brings immense corporate training department and office support experience to your business. We adapt to your specific software instantly, ensuring accurate data management and professional customer service without the need for constant hand-holding or micromanagement.

Clear and Simple Monthly Terms

Services are secured via fixed monthly retainer blocks payable in advance, excluding real-time call handling, reception work, or PA duties. Please visit our Contact Information page to find out how to get in touch and discuss your business requirements.

If you would like to discuss structuring a retainer block for your business please Get in touch via contact page.